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ITES Customer

Use Case: Strengthening Cybersecurity for a Global IT/ITES Company

Client Industry: IT/ITES (Information Technology and IT Enabled Services)
Company Size: 1000+ employees
Geographic Presence: Operations across the US, Europe, and APAC regions

🚨 Challenges Faced

  • Frequent phishing attacks put credentials and sensitive business data at risk
  • No centralized control to manage the distributed global workforce
  • Inadequate endpoint protection and lack of proactive threat response
  • No visibility into security events or user activity across cloud and devices
  • Need to comply with ISO 27001, GDPR, and client-specific security standards

βœ… Solutions Implemented

πŸ” Microsoft 365 with Intune
  • Applied Conditional Access and App Protection Policies to secure global workforce access
  • Automated device compliance policies and enforced globally from a central dashboard
πŸ›‘οΈ Microsoft Defender for Microsoft 365
  • Deployed Safe Links, Safe Attachments, and anti-phishing filters across email
  • Protected SharePoint, OneDrive, and Teams from malware and ransomware
πŸ”’ Trend Micro ZTSA (Zero Trust Secure Access)
  • Implemented identity-based access to secure both internal and SaaS/cloud apps
  • Zero Trust enforcement prevented lateral movement between regions and apps
πŸ” Wazuh SIEM – Centralized Security Monitoring
  • Collected and analyzed logs from endpoints, cloud workloads, and applications
  • Created custom alerts and dashboards for proactive monitoring and compliance

πŸ’‘ Business Benefits

  • Stronger Global Cybersecurity Posture
    Adopted Zero Trust security architecture with endpoint-to-cloud protection
  • Compliance Readiness
    Aligned to ISO 27001, GDPR, and client-mandated security requirements
  • Enhanced Endpoint Visibility & Control
    Monitored patch status, compliance, and device health across all geographies
  • Reduced Phishing & Malware Incidents
    Lowered attack surface with advanced email protection and endpoint defense
  • Unified Security Operations
    Consolidated threat detection and SOC workflows under one global SIEM

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